NCAA MEN'S FINAL FOUR

EVENT DAY BOX OFFICE HOURS: The Alamodome Box Office will be not open. For ticket resolutions or customer service issues visit the NCAA Website.

STANDARD BOX OFFICE HOURS FOR TICKETED EVENTS:

PLEASE NOTE: The Alamodome Box Office will temporarily relocate to the Carver Community Cultural Center (226 N. Hackberry, 78202) from Monday, Mar. 24 through Tuesday, Apr. 8 for all ticketed event sales. During this period of time at the Carver, cash will not be accepted.

The Alamodome Box Office is a walk-up service open Monday through Friday, 10:00 AM - 4:00 PM excluding City of San Antonio holidays.

Methods of Payment Accepted: The Alamodome Box Office can accept cash, Visa, MasterCard, American Express, or Discover. We do not accept checks as a method of payment.

ALAMODOME SUITES:

Premium Suite Sales are available through NCAA.
 

PARKING:  Alamodome parking is by NCAA Pre-sold Permit only on Saturday, Apr. 5 and Monday, Apr. 7.  

Public parking is available only on Apr.4 for the Reese’s Final Four Friday at no charge in Lot A (ADA only) and in Lot B for public. Both lots will be available on a first-come, first-served basis. Spaces will be limited.

Lots Open Times:

• Friday, Apr. 4: Lot A opens at 9:00 AM for ADA parking on a first-come, first-served basis.
• Friday, Apr. 4: Lot B opens at 9:00 AM for NCAA permit holders and Ride Share drop-off, with a limited number of free public parking spaces available on a first-come, first-served basis basis. 
• Saturday, Apr. 5: Lot A opens at 1:00 PM for ADA Pre-sold permit holders only.
• Saturday, Apr. 5: Lot B opens at 1:00 PM for NCAA permit holders and Ride Share services.
• Sunday, Apr. 6: Lots closed.
• Monday, Apr. 7: Lot A opens at 3:30 PM for NCAA ADA Pre-sold permit holders only.
• Monday, Apr. 7: Lot B opens at 3:30 PM for NCAA permit holders and Ride Share services.

TAILGATING IS NOT ALLOWED.

• Lot A (Entrance at 667 Emilio Navaira Jr. St.): Accessible Parking and Accessible Drop-off/pick-up. For derictions downlod the ADA PDF Map.
• Lot B (Cherry street): NCAA permit only
• Lot C (Cherry street): NCAA permit only
• Lot D (Tower of Americas Way & Montana St.):  Not Available. For designated Ride Share Drop-off and pick-up areas, download the pdf map. 

ALAMODOME PARKING: The Alamodome has transitioned to a cashless operation. Most major credit cards are accepted for payment. No In & Out parking.

For a map to alternative downtown parking lots CLICK HERE.

With ParkWhiz, Alamodome patrons can book and prepay for parking online at multiple nearby off-site locations through the “Know Before You Go” section of www.alamodome.com and through Ticketmaster at checkout when purchasing tickets.

For information on Ride Share drop-off areas, please download the pdf map.

The Alamodome Lot A ADA Parking and the Lot B Ride Share Parking (Lot East) hours are as follows:

• Friday, Apr. 4 :  Open 9:00 AM – 7:00 PM for Final Four Friday (event hours are 10:00 AM - 5:30 PM)
• Saturday, Apr. 5:  Open 1:00 PM - 12:00 AM
• Sunday, April 6: Closed. There is no ride share at Lot East – Lot B and no events at the Alamodome.
• Monday, Apr. 7:  Open 3:30 PM -1:00AM

PLEASE NOTE: The traditional drop-off and pick-up zone is located in Alamodome Lot D on Tower of the America’s Way, off of the southbound I-37 access road WILL NOT BE AVAILABLE.

For a PDF map to alternative downtown parking lots CLICK HERE or visit links below:

Downtown San Antonio Parking Map

Interactive Downtown Parking Map

SA Park App

Parkopedia

Parking.com

As part of the Alamodome’s security initiatives and to create a safer environment, all guests are required to be screened via walk-through metal detectors. Guests may keep any metallic items during the magnetometer screening process, including cameras, keys and cell phones at all points of entry. All bags and purses will be screened. 

Metal detectors are located at all Alamodome entrances. Once guests have been screened and have had their bag checked, they will have their ticket scanned. The Alamodome strongly urges all guests to budget additional time for entry into the Alamodome when planning their visits.

Before proceeding through metal detectors, guests may keep any metallic items during the magnetometer screening process, including cameras, keys and cell phones at all points of entry. Guests will need to remove any large metal objects from thier pockets and place them in a smaller-sized plastic container, which will be visually inspected along with their bag, by security personnel at a screening table alongside the metal detector. A guest's belongings will remain in proximity to the guest throughout the screening process, and the guest can pick up his or her belongings at the end of the screening table once he or she has proceeded through the metal detector. The removal of belts, jackets and shoes IS NOT required.

Pursuant to security requirements, all guests, including children, must be screened. Infants and toddlers may be carried through the metal detectors; those children who are able to walk may be asked to walk through on their own. Those guests who choose not to or who are unable to go through a walk-through metal detector have the option of being manually checked with a hand-held metal detector.

If the device detects items that require further inspection, guests will be directed to a secondary screening, where they will be screened via a hand-held metal detector. When the items in question are discovered, guests will be asked to present them for further inspection. Any item or property that could affect the safety of the Alamodome, its occupants or its property shall not be permitted into the Alamodome. The facility reserves the right to prohibit or require removal of any items at their sole and absolute discretion. Any person that could affect the safety of the Alamodome, its occupants or its property shall be denied entry.

Clear Bag Policy enforced. All attendees will have their bags checked prior to entering the building. See information below on the types of bags allowed or download the Clear Bag Policy PDF Flyer.

Approved Bags:

• Small bags and/or clutches - 5.5” x 8.5” or smaller
• Clear Fanny Pack - 12"x6"x12"
• Clear Backpack 12"x6"x12" 
• Clear Plastic Bags - 12” x 6” x 12”
• Clutch Purse - 3"x4"
• 1-Gallon Clear Plastic Storage Bag

Exceptions (after inspection):

• Diaper Bags
• Medically Necessary Bags

PLEASE NOTE: The above list is provided as a courtesy to patrons and is not intended to be inclusive of all types of bags that are not allowed into the building. The Alamodome reserves the right to prohibit any item deemed dangerous or unsuitable by Alamodome Security.

El Alamodome sugieren no traer ninguna clase de bolsa de mano al estadio pero las siguientes son permitidas:

• Bolso tipo clutch - 5.5" x 8.5"
• Riñonera (cangurera) transparente - 12" x 6" x 12"
• Mochila transparente - 12" x 6" x 12"
• Bolsa de plástico transparente - 12" x 6" x 12"
• Clutch Purse 3" x 4"
• Bolsa plástico transparente de un galón

Descargue el PDF de la Política de Bolsas Transparentes.

PLEASE NOTE: Pocket knives, pepper spray and purse/wallet chains are prohibited items and are not allowed into the Alamodome. All attendees are subject to bag check prior to entering the building. The Alamodome reserves the right to prohibit any item deemed dangerous or unsuitable by Alamodome Security.

The following items are prohibited to enter the building for this event:

• Alcohol
• Animals (except service animals to aid guests with disabilities)
• Artificial noisemakers or noisemaking devices of any kind
• Balloons (helium, air filled or deflated)
• Balls or any object that can be used as a projectile
• Cameras with professional lenses longer than 3”, GoPros, video recorders and mono/tripods
• Fireworks, Smoke Bombs
• Folding chairs, stools or other seating devices
• Illegal substances
• Laser pointers
• Outside food and beverage and containers of any kind (except for guests with medical and dietary needs)
• Personal carts, wagons or other large rolling devices
• Poles or sticks of any kind, including selfie-sticks
• Prohibited bags include, but are not limited to, the following: all purses, bags or containers larger than a 5.5” x 8.5” small clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, computer bags and camera bags. (See Clear Bag Policy)
• Sealed packages of any kind
• Signs or flags larger than 3’ x 2’
• Smoking, e-cigarettes or vapes
• Segways, skateboards and hoverboards
• Weapons of any kind (firearms, knives, etc.)
• Unmanned aircraft systems/radio controlled model aircraft
• Any other item(s) determined by event management to be dangerous or inappropriate will not be allowed

Prohibited items per event are subject to change without notice. A full list of prohibited items can be found here.

Guest Assist: Desks located at North and South Plaza entrances as well as the North and West Club Level. 

ADA Guest Assist: Cart transport from Lot A to the nearest ADA ramp is available for ADA or other guests requesting assistance.

Complimentary Phone Charging Stations will be located on the Plaza Level at sections 102 and 124 near the Information Desks and on Club Level at section 210 and 234 near the Information Desks.

Field Level: 
North bottom of escalators

Plaza Level:
NW corner near section 141
NE corner near section 105
SE corner near section 119
SW corner near section 127

Club Level: 
Near section 240

Upper Level: 
Outside section 305

MERCHANDISE: Located at North and South exterior plazas and the upper level "Top of the Dome" at section 301. 

• Friday, Apr. 4 - Merchandise will be located at North and South exterior plazas only.

CONCESSIONS:

The Alamodome has implemented updated protocols for all concessions areas. Patrons will have access to mobile food ordering and cashless operations. Additional safety measures, including plexiglass shields and express pick-up stations will be implemented. Condiments and individually-wrapped utensils will be provided upon request.

CASHLESS OPERATIONS:

The Alamodome will transition to a cashless operation, but will still have the ability to accept cash if the patron has no other payment method.

MOBILE ORDERING:

Patrons can scan an advertised QR code for food ordering and cashless operations. More information regarding the service will be added to this page when it becomes available.

FIRST AID LOCATIONS:

Plaza Level at Sections 112, 134
Club Level at Section 205, 227
Upper Level at Section 337

NURSING MOTHER ROOM:

Plaza Level at Section 112 in first aid room
Club Level at section 205

All found items should be turned in to the North or South Plaza Concierge Desk.